0 %
Leave no message at all
Voicemail isn't a safety net. It's a closed door with a note on it.
Conversational AI agent — built and hosted in Canada
The agent that answers your calls and actually understands them.
Mark picks up every call, listens to the request, asks the right questions, qualifies the prospect and books the appointment. Then hands you a clean file. In English or French, day and night.
Pick a situation
Each situation is handled differently because the agent runs on your rules: what counts as an emergency, who to transfer to, which questions to ask, what never to promise.
- Built in Quebec
- Data hosted in Canada
- Law 25 compliant
Call in progress
What the agent captured
00:00
For any business where the phone is the front door
Clinics
Professional services
Retail
Home services
Real estate
Agencies
Workshops & garages
Law firms
Salons & spas
What a ringing phone really costs
A missed call almost never comes back.
The person calling needs something now. If nobody picks up, they don't leave a message — they dial the next number.
0 min
Your window to call back
After a few minutes they've already spoken to someone else. The end-of-day callback lands too late.
0 call in 3
Comes in after hours
Evenings, weekends, mid-meeting. Exactly when your line is least covered.
The usual fixes are expensive or don't hold: a receptionist doesn't work around the clock, an answering service doesn't know your business, and a touch-tone menu makes people hang up.
The product
A conversational agent, not a fancier voicemail.
Mark holds a real conversation: it listens, follows up, confirms, decides what to do based on your rules, and leaves something you can act on. Three things happen on every call.
Step 1
It understands the request
No keywords, no touch-tone menu. People speak normally, the agent follows along, asks a clarifying question when something is vague and repeats it back to confirm. When it doesn't know, it says so and transfers instead of guessing.
- Natural conversation, interruptions handled
- English and French detected automatically
- Introduces itself as a virtual assistant, for transparency
Live transcript
"An appointment Thursday, if possible"
Qualified record
Budget confirmed · Urgent
Step 2
It qualifies against your criteria
You decide what matters: budget, timeline, service area, request type, urgency. The agent works those questions into the conversation without it sounding like a form, and sorts the call before it even ends.
- Your qualification questions, your rules
- Urgency detected and escalated immediately
- Out of area or out of scope: politely redirected
Step 3
It acts, then hands you the file
Book the slot, transfer to the right person, send the confirmation, create the record. By the time you open the portal it's all there: transcript, recording, contact details, summary and next step.
- Appointment written to Google Calendar or Outlook
- Confirmation by text and email
- Live transfer to a human when needed
Appointment booked
Thursday 2:00 PM · Text sent
Capabilities
What it handles while you're doing something else.
It picks up before the third ring
No queue, no "leave a message". Even at 7 p.m., even when three people call at once.
Simultaneous calls
No hold time
Around the clock
Bilingual, nothing to configure
It detects the language from the first sentence and stays in it.
Français
English
The appointment is already in your calendar
It checks your real availability, offers a slot, books it and sends the confirmation. Rescheduling works over the phone too.
It knows when to hand over
Question outside its scope, sensitive file, unhappy customer: live transfer to the right person. If nobody answers, it takes the message and triggers a callback.
Live transfer
Automatic fallback
A clean file after every call
Name, number, request, context, urgency, transcript and recording. Your team opens the file and knows what to do — without calling back to ask the same questions again.
See the portal- Full transcript
- Audio recording
- Urgency level
- Prospect record updated
The portal
Everything said on the phone, in one place.
Click through the left menu — these are the real sections of the portal that ships with every account. The data shown is fictional.
MARK
COPILOT
Minutes this month
412 / 600
Dashboard
Overview of the last 30 days.
Total Leads
0
Avg. 4.9/day
Unique Contacts
0
Distinct phone/email
Repeat Rate
0 %
Duplicates at intake
Backlog
0
New + Pending
Lead intake
Recent leads
Julie Tremblay
Qualified
Marc Dubois
Booked
Sophie Gagnon
Pending
Leads
Search, triage, and update outcomes without losing context.
| Name / Email | Phone | Date | Status | Tags |
|---|---|---|---|---|
| Julie Tremblayj.tremblay@exemple.ca | +1 (450) 555-0139 | Jul 26 | Qualified | Quote |
| Marc Duboism.dubois@exemple.ca | +1 (438) 555-0117 | Jul 26 | Booked | Thursday 2 p.m. |
| Sophie Gagnons.gagnon@exemple.ca | +1 (514) 555-0158 | Jul 25 | Pending | Call back |
| Éric Roye.roy@exemple.ca | +1 (450) 555-0173 | Jul 25 | New | Information |
| Caroline Bélangerc.belanger@exemple.ca | +1 (514) 555-0194 | Jul 24 | Rejected | Out of area |
148 records
Page 1 of 30
Calendar
Manage appointments, sync external calendars, and avoid double-bookings.
Scheduled
Completed
Cancelled
Synced with Google Calendar and Outlook.
Activity
Browse past conversations and call recordings.
Conversation #1482
Inbound call · 8 msgs · 2 min 14 s Qualified
Inbound call · 8 msgs · 2 min 14 s Qualified
Conversation #1481
Outbound call · 5 msgs · 1 min 02 s Pending
Outbound call · 5 msgs · 1 min 02 s Pending
Conversation #1480
Outbound call · Unreachable Unreachable
Outbound call · Unreachable Unreachable
Transcript — Conversation #1482
Hi, I'd like a rough idea of your pricing for an annual contract.
Happy to help. How many people on your team, and which city are you based in?
2:14
Team
Manage your workspace members and invitations.
| Member | Role | Status |
|---|---|---|
| Marie Lefebvremarie@exemple.ca | Admin | Active |
| Alexandre Royalex@exemple.ca | User | Active |
| Camille Fortincamille@exemple.ca | Marketing | Pending invite |
Who it's for
If your phone rings, this is built for you.
The agent isn't specialised in one trade — it's configured with yours. These are the settings where it earns its keep.
Clinics and practices
Booking and rescheduling, reminders, routine questions. Reception gets breathing room and the line stops ringing out.
Home services
You're at a customer's place and the phone rings anyway. The agent qualifies, takes the address and separates urgent from routine.
Professional services
First contact filtered: type of matter, availability, budget. You only speak to the requests worth your time.
Real estate
A call about a listing doesn't wait. The agent answers, notes which property and sets the showing.
Retail and workshops
Opening hours, availability, appointments. Nobody leaves the counter to answer the phone.
Agencies and sales
Every prospect your campaigns generate gets called back and qualified before they have time to cool off.
Data sovereignty
Your conversations stay in Canada.
A call contains names, numbers, addresses, sometimes sensitive details. That isn't data you want travelling. Mark Copilot is built in Quebec and runs on infrastructure hosted in Canada.
Law 25
Canadian hosting
Encrypted at rest and in transit
Role-based access
You own your recordings and transcripts. Export them or request deletion at any time.
Servers in Canada
Your recordings never transit to a foreign host.
Restricted access
Only authorised members of your team can see your files.
Disclosure on the call
The agent introduces itself as a virtual assistant from the first sentence.
Exportable data
Your files are yours, including if you leave.
Pricing
One flat price, with nothing hidden behind it.
A monthly plan with included minutes. Go over and you pay the posted per-minute rate. No commitment.
$0
/ month
Taxes extra. Billed monthly, cancel any time.
- Bilingual conversational agent, available around the clock
- A block of call minutes included every month
- Qualification against your own criteria
- Appointment booking and calendar sync
- Transfer to a human and automatic callback
- Full portal: calls, prospects, appointments, rules
- Text and email confirmations
- Data hosted in Canada
Beyond your included minutes
$0.00
/ minute
You only pay for what you actually use. The minute counter is visible in the portal at all times, and an alert warns you before you hit the limit — no surprise invoice.
Setup fee
Waived
$999
Configuring the agent with your services and rules, connecting your line and calendar, testing it with you. Waived for early customers.
High volume or specific needs (multiple lines, multiple locations, CRM integration): we adjust the plan. Write to us and we'll look at your numbers together.
Frequently asked
What people ask us before getting started.
Yes, by design. The agent introduces itself as a virtual assistant in its first sentence, for transparency and compliance. In practice most people are fine with it, because they get an answer immediately.
It says so and transfers to the right person rather than making something up. If nobody is available it takes a message and triggers a callback. You control what it is allowed to state.
Yes. We can forward your existing line to the agent or provide a new number. You can also route only unanswered calls, evenings and weekends.
A few days. We collect your information, configure the agent, you try it yourself on the phone, we adjust, then we connect the line. No hardware to install.
No. The plan is monthly and you can stop whenever you want. Your recordings and transcripts stay exportable, including after you leave.
Google Calendar and Outlook are connected out of the box for booking. For your CRM or phone system we assess compatibility during setup — most integrations go through an API.
Another question? Write to us — we answer the same day.
Demo line is live
Don't take our word for it. Call it.
Dial the number and talk to the agent the way one of your customers would. Ask it something hard, try to trip it up, book an appointment. No signup, no form. You'll know in two minutes whether it holds up.
- No commitment
- Data hosted in Canada
- Live within days